Frequently Asked Questions

Check our most frequently asked questions here.

If you still need help, please contact us at

Orders & Shipping

No, you can check out your order as a guest. Account creation is optional but is encouraged - so you can check out faster the next time you order.

Successfully placed orders will receive an order confirmation email from us. If you do not receive an email, please check your spam folder or contact us at for confirmation.

If you need assistance with your order, please contact us at Kindly note that we won't be able to make any changes to your order once it has been shipped.

  • We ship from Bristol, Pennsylvania, United States 19007

  • All orders are processed within 2 to 5 business days (excluding weekends and holidays).

  • Once your order has been shipped, please refer to the delivery times below:


Estimated Delivery Time


3-7 business days


5-10 business days

International Shipping

7-14 business days


Please ensure that you have entered the correct shipping address.

Note: We are not responsible for shipping carrier delays.


  • When your order has been shipped, you will receive an email notification from us, including a tracking number you can use to check its status.

  • Please allow 48 hours for the tracking information to become available.

  • If you haven’t received your order within 14 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.


We accept all major credit cards and PayPal.


Contact us at and we'll make it right. Your satisfaction is 100% guaranteed.